How to resolve Common problems:
Advice on the resolution of common technical issues for NSW.net eResources:
Please download below.
URL’s for NSW.net Statewide licensed eResources:
Learn how to construct URL links for the NSW.net State-wide suite of eResources. Read More.
How to Bypass Message Labs for IP Authentication
Update Public Library Membership Card Numbers
If your library has introduced a new library card membership sequence it's important that you notify NSW.net to ensure that your clients can continue to access the NSW.net Statewide Suite of Databases.
If your service is participating in the State Library Public Card membership initiative we can pass on changes to your membership card sequence to the the relevant section.
It is also important to alert NSW.net of any obsolete barcode ranges.
To update your details please complete the Public Library Card Barcode Change Request online form.
Accessing Usage Statistics:
A guide for extracting usage statistics for the State-wide suite of eResources. Read More.
Contact Vendor Support:
A list of Vendor technical support contacts. Read More.