Reference Excellence (http://wiki.libraries.nsw.gov.au/index.php/Main_Page) The New South Wales Reference Excellence online training program aims to help public library staff provide an excellent reference and information service to their community. It includes modules on search strategies and reference resources. The State Library of NSW has developed two self paced courses that introduces public library staff to a wide range of the most popular web 2.0 technologies: NSW Public Libraries Learning 2.0 http://nswpubliclibrarieslearning2.blogspot.com/ and Public Libraries new technologies http://publiclibrariesnewtechnologies.blogspot.com/